If you have any questions regarding your order please fill out the contact form with your name, order number, and detailed question. We will contact you during normal business hours, Monday – Friday.
RETURNS/EXCHANGES (US ONLY)
- No returns accepted, all sales are final
IU Media Group is not responsible for stolen or lost packages, packages sent to the wrong address, or for refunding or replacing packages in these cases. In the event that a package is lost or damaged during shipment the customer is responsible for filing all claims with the mail carrier. IU Media Group is not responsible for any package(s) once it is in the hands of mail carrier.